Privacy policy

Privacy Policy

Last updated: November 13, 2026

This Privacy Policy explains how Safelia collects, uses and protects your personal data when you visit our Store or place an order, in accordance with the EU General Data Protection Regulation (GDPR), the French Data Protection Act, and applicable US state privacy laws, including the California Consumer Privacy Act as amended (CCPA/CPRA).

1. Data controller

Seller: [LEGAL NAME OF YOUR BUSINESS], trading as Safelia Registered address: 65 Route de Beaujeu, 69220 Belleville-en-Beaujolais, France SIREN/SIRET: [SIRET NUMBER] · EU VAT number: [VAT NUMBER, if any] Email: infoclientssafelia@use.startmail.com

2. Data we collect

  • Order data: name, shipping and billing address, email, phone number, products ordered, order amount and payment status. Payment card details are processed directly by our payment providers; we never receive your full card number.
  • Customer service data: the content of messages you send us (for example, returns or questions).
  • Browsing data: IP address, device and browser type, pages visited, and similar information collected through cookies and similar technologies.
  • Marketing data: your email address if you subscribe to our communications, and your preferences.

We do not collect or store the alcohol readings displayed by your device: the product works offline and does not transmit any data.

3. Why we use your data and legal bases

  • To process, ship and follow up your orders, handle returns and refunds — performance of the contract.
  • To answer your questions and provide customer service — performance of the contract / legitimate interest.
  • To prevent fraud and secure our Store — legitimate interest.
  • To comply with our accounting, tax and legal obligations — legal obligation.
  • To send you marketing emails, and to use non-essential cookies for analytics and advertising — your consent, which you can withdraw at any time.

4. Who we share your data with

We share your data only with service providers who need it to deliver our services: our e-commerce platform (Shopify), payment providers, logistics partners and carriers who prepare and deliver your order, customer-service and email tools, and, with your consent, analytics and advertising partners. We may also disclose data where required by law. We do not sell your personal data.

5. International transfers

Some of our service providers are located outside the European Economic Area (for example, in the United States or Asia). Where this is the case, transfers are protected by appropriate safeguards, such as the European Commission's Standard Contractual Clauses or an adequacy decision.

6. How long we keep your data

  • Order and invoicing data: 10 years, as required by French accounting law.
  • Customer-service data: 3 years from our last contact.
  • Marketing data: 3 years from your last interaction with us, or until you unsubscribe.
  • Cookies: a maximum of 13 months.

7. Your rights

Depending on where you live, you have the right to access, correct, delete or receive a copy of your data, to restrict or object to its processing, to withdraw your consent at any time, and to give instructions about your data after your death (France). California and other US state residents may also request to know, delete and correct their personal information, and to opt out of any "sale" or "sharing" for targeted advertising; we will not discriminate against you for exercising these rights.

To exercise your rights, email infoclientssafelia@use.startmail.com. We may ask you to verify your identity. We will respond within one month (GDPR) or 45 days (US state laws). You also have the right to lodge a complaint with a supervisory authority, in France the CNIL (www.cnil.fr).

8. Cookies

Essential cookies are needed for the Store and checkout to work. Analytics and advertising cookies are only placed with your consent, which you can give or withdraw at any time through our cookie banner.

9. Children

Our Store is intended for adults. We do not knowingly collect personal data from children under 16.

10. Security

We use appropriate technical and organisational measures to protect your data, including encrypted connections and secure payment processing.

11. Changes

We may update this policy. The date at the top shows the latest version.